Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
Privacy Policy Overview
Pui Yee Limited operates peplumsbyx.com, an online clothing retail store. This Privacy Policy explains the exact methods by which Pui Yee Limited gathers, applies, retains, and safeguards the personal information of every customer who visits peplumsbyx.com, creates an account, or places an order for clothing. Each visit to peplumsbyx.com confirms acceptance of the practices described in this Privacy Policy.
Personal Information We Collect
Pui Yee Limited collects the customer name, billing address, delivery address, email address, and telephone number submitted during account registration or checkout.
Pui Yee Limited collects payment card type, card expiration date, and the final four digits of the card number. Complete card numbers are transmitted directly to the payment processor and are never stored on peplumsbyx.com servers.
Pui Yee Limited collects order records, purchased clothing items, selected sizes, selected colors, return requests, and customer service correspondence.
Pui Yee Limited collects technical data consisting of internet protocol address, browser type, browser version, operating system, device model, referring web address, pages viewed on peplumsbyx.com, and the duration of each visit.
How We Use Personal Information
Pui Yee Limited uses personal information to process clothing orders, authorize payments, calculate taxes, prepare shipping labels, and deliver parcels to the address supplied by the customer.
Pui Yee Limited uses personal information to send order confirmations, shipment notifications, delivery updates, and return instructions.
Pui Yee Limited uses personal information to respond to customer inquiries, resolve disputes, and process refunds.
Pui Yee Limited uses personal information to detect fraudulent transactions, verify billing details, and protect peplumsbyx.com against unauthorized access.
Pui Yee Limited uses email addresses to deliver marketing messages about new clothing arrivals, seasonal collections, and promotional discounts. A customer withdraws marketing consent at any time by selecting the unsubscribe link contained in every marketing email.
Pui Yee Limited uses technical data to measure website performance, correct errors, and improve navigation on peplumsbyx.com.
Pui Yee Limited uses personal information to satisfy tax reporting duties, accounting obligations, and lawful requests issued by a competent authority.
Legal Basis for Processing
Pui Yee Limited processes personal information to perform a sales contract, to comply with tax and accounting law, to pursue the legitimate interest of preventing fraud, and to act on consent given for marketing messages. Consent is withdrawn at any time without affecting prior lawful processing.
Cookies and Tracking Technologies
peplumsbyx.com places cookies on the customer device. A cookie is a small text file that peplumsbyx.com reads during subsequent visits.
Strictly necessary cookies maintain the shopping cart, preserve login sessions, and secure the checkout process. peplumsbyx.com cannot operate without these cookies.
Performance cookies record page load speed, error events, and visitor counts so that Pui Yee Limited corrects technical faults.
Functional cookies remember the selected language, preferred currency, and saved size preferences of a returning customer.
Advertising cookies record which clothing categories a visitor viewed and enable Pui Yee Limited to display relevant promotions on external platforms.
A customer blocks or deletes cookies through the settings of the browser. Blocking strictly necessary cookies prevents completion of a clothing purchase on peplumsbyx.com.
Disclosure of Personal Information
Pui Yee Limited discloses personal information to payment processors, parcel carriers, email delivery providers, cloud hosting providers, and fraud prevention services. Each recipient receives only the data required to perform the assigned task.
Pui Yee Limited discloses personal information when a court order, subpoena, or applicable law compels disclosure.
Pui Yee Limited does not sell personal information to third parties.
Data Retention
Pui Yee Limited retains order and tax records for seven years after the purchase date. Account information is retained until the customer requests deletion. Marketing contact details are retained until the customer withdraws consent.
Data Security
peplumsbyx.com encrypts all transmitted data with transport layer security. Passwords are stored as irreversible cryptographic hashes. Access to personal information is restricted to employees who require the data to fulfill an order.
Customer Rights
A customer requests access to stored personal information, requests correction of inaccurate details, requests deletion of an account, requests a portable copy of personal data, and objects to marketing processing. A request is submitted to [email protected]. Pui Yee Limited answers each verified request within thirty days.
Children's Privacy
peplumsbyx.com sells clothing to customers who are at least sixteen years of age. Pui Yee Limited does not knowingly collect personal information from any person younger than sixteen. A parent or guardian who discovers such a submission contacts [email protected] for immediate deletion.
Changes to This Privacy Policy
Pui Yee Limited updates this Privacy Policy when practices change. The revised version appears on peplumsbyx.com with a new effective date.
Contact Information
Questions about this Privacy Policy are directed to Pui Yee Limited at [email protected], +852 9411 7725, or 11/F, Far East Centre, 3 On Yiu Street, Shatin.