Introduction
Welcome to peplumsbyx.com. Pui Yee Limited operates this e-commerce website selling clothing. These Terms of Service govern your access to peplumsbyx.com and all purchases made through peplumsbyx.com. By using peplumsbyx.com, you agree to these terms. If you do not agree, you must not use peplumsbyx.com.
Acceptance of Terms
You accept these Terms of Service when you access peplumsbyx.com, create an account, or place an order. Pui Yee Limited may update these terms at any time. Continued use of peplumsbyx.com after changes means you accept the updated terms. You are responsible for reviewing these terms regularly.
Eligibility
You must be at least 18 years old to purchase clothing from peplumsbyx.com. If you are under 18, you may use peplumsbyx.com only with involvement of a parent or guardian. Pui Yee Limited sells clothing products to customers worldwide. You agree to provide accurate and complete information.
Account Registration
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials. You agree to notify Pui Yee Limited immediately of any unauthorized use. Pui Yee Limited is not liable for losses from your failure to secure your account.
Order Acceptance
All orders placed on peplumsbyx.com are subject to acceptance by Pui Yee Limited. Pui Yee Limited may refuse or cancel any order for reasons that include product availability, errors in pricing, or suspected fraud. If Pui Yee Limited cancels an order, you receive a full refund to your original payment method.
Product Information
Pui Yee Limited describes clothing products accurately. However, colors and sizes may appear differently on your device. Pui Yee Limited does not guarantee that product descriptions are error-free. If a product is not as described, your remedy is to return it under the Returns and Refunds section.
Pricing and Payment
All prices are in the currency displayed at checkout. Pui Yee Limited may change prices without notice. You agree to pay all charges incurred by your account. Payment methods include credit cards and PayPal. Pui Yee Limited uses secure payment processors. You must provide valid payment information.
Shipping and Delivery
Pui Yee Limited ships clothing products to addresses you provide. Shipping times depend on the destination country and selected shipping method. Pui Yee Limited is not responsible for delays caused by carriers or customs. Risk of loss passes to you upon delivery. You must inspect shipments upon arrival.
Returns and Refunds
Pui Yee Limited offers a 14 days no-reason refund policy. You may return any clothing item within 14 days of delivery for any reason. The item must be unworn, unwashed, and in original packaging with tags attached. To initiate a return, contact [email protected]. Pui Yee Limited will provide return instructions. You are responsible for return shipping costs unless the item is defective.
After Pui Yee Limited receives your returned item, refund processing and arrival to the customer's account takes at least 14 days. This means you will see the refund in your account no earlier than 14 days after Pui Yee Limited receives the return. PayPal refunds take at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. Pui Yee Limited does not issue refunds for items returned after 14 days. Refunds are issued to the original payment method. Pui Yee Limited reserves the right to refuse returns that do not meet conditions.
Intellectual Property
All content on peplumsbyx.com, including text, images, logos, and designs, is the property of Pui Yee Limited or its licensors. You may not reproduce, distribute, or modify this content without written permission from Pui Yee Limited. Unauthorized use may result in legal action.
Limitation of Liability
Pui Yee Limited is not liable for indirect, incidental, or consequential damages arising from your use of peplumsbyx.com. Pui Yee Limited total liability for any claim related to these Terms of Service does not exceed the amount you paid for the clothing product giving rise to the claim.
Indemnification
You agree to indemnify Pui Yee Limited against any claims, losses, or expenses arising from your violation of these Terms of Service or your misuse of peplumsbyx.com. Pui Yee Limited may assume exclusive defense of any matter subject to indemnification.
Termination
Pui Yee Limited may terminate your access to peplumsbyx.com at any time for any reason. Upon termination, your right to use peplumsbyx.com ceases immediately. Provisions that by their nature should survive termination remain in effect. These include returns and refunds, intellectual property, and governing law.
Governing Law
These Terms of Service and any dispute arising from them are governed by the laws of Hong Kong. You agree that the courts of Hong Kong have exclusive jurisdiction over any dispute. This governing law applies regardless of your location. If any provision is unenforceable, the remaining provisions remain in effect.
Contact Information
For questions about these Terms of Service, contact Pui Yee Limited at [email protected]. You may also write to 11/F, Far East Centre, 3 On Yiu Street, Shatin or call +852 9411 7725. Pui Yee Limited responds to inquiries within 5 business days.